
Accenture OperationsAbout the company
Warszawa
Warszawa, Masovian
valid for a month
to 23 November 2024
contract of employment
full-time
junior specialist (Junior)
hybrid work
remote recruitment
Запрошуємо працівників з України
Робота для іноземців
без польської

Запрошуємо працівників з України
Роботодавець відкритий для працевлаштування громадян України
Required languages
:
English, Spanish
Your responsibilities
- Manage activities related to the processing of orders to ensure their correct fulfillment in compliance with company procedures and defined service levels.
- Analyze and support the resolution of problems related to order processing by interfacing with various local and regional functions (e.g., Supply Chain, Tender Office, Business, GBS).
- Ensure adequate assistance to customers and the business through effective and timely management of requests.
- Supervise the order shipping process, providing appropriate instructions to the warehouses regarding material preparation and dispatch methods, and monitoring compliance with delivery times and conditions agreed with the customer.
- Verify and resolve customer complaints by interacting with client functions, customers, the warehouse, and couriers.
- Ensure the correct issuance of credit notes, debit notes, and returns in accordance with company procedures.
- Ensure the timely and correct management of equipment and rental fee invoices related to the Radiology business unit.
Our requirements
- Fluent Spanish and English (min C1)
- Solid customer service experience, preferably in the health sector (min 1 year)
- Knowledge of SAP would be an asset
- Confident knowledge of the MS Office package
What we offer
- Ability to work in hybrid mode (50% of time from office in Gdańsk or in Warsaw, 50% remotely)
- Benefits such as Multisport card, private medical care in Luxmed, life insurance, access to MyBenefit platform, Referral Program, Employee Assistance Program, Employee Share Purchase Plan
- Using foreign language and new technology solutions daily, cooperating with various global Clients.
- Constant support and clear development path from your first day at office – dedicated Buddy, who will help you in adjusting to the new workplace.
- Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings.
- Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are.
- Our commitment to communities means providing opportunities for growth to individuals from different backgrounds. We positively welcome applications from all parts of the society, including people with lived experience of having refugee status, seeking asylum or supporting refugees.
- A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life.
- Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives.
- Full work comfort – private medical care, life insurance, access to MyBenefit platform, bonuses for referring new employees.
- Modern, ecological office in city center with convenient connection for all means of transport (incl. chill room, game room, free bicycle parking and coffee-breaks at terrace.)
Benefits
sharing the costs of sports activities
private medical care
life insurance
remote work opportunities
integration events
no dress code
coffee / tea
leisure zone
extra social benefits
shopping coupons
sharing the costs of tourist services
sharing the costs of tickets to the movies, theater
employee referral program
charity initiatives
Recruitment stages
1
Online application
2
Phone interview
3
Online tests (optional step)
4
Interview with your future Team Leader and Recruiter
5
Welcome to Accenture!
Accenture Operations
Scroll to company's profile
- Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services. We offer solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song.
- At Accenture Operations we provide business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.
- Visit us at www.accenture.com.
This is how we work
Aplikuj
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Aplikuj
When applying please enclose the below statement: "I hereby consent to the processing of my personal data by Accenture sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of May 10, 2018, on the Protection of Personal Data (Journal of Laws of 2018, item 1000) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture. At the same time, I declare that I provide my personal data completely voluntarily. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority.”
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